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Florence's avatar

I love today’s topic!

I make it a point of honor to do my best so that each patient leaves our appointment feeling uplifted. And most importantly, that they don’t walk out feeling worse than when they arrived! That’s why the last five minutes are crucial.

At the end of the session, I take the time to ask the person what they’d like to take away from our conversation—something that can support them on their journey. Or I ask what word they’d like to carry with them, like a gift they give to themselves, something they can keep in their pocket.

It’s wonderful when people say things like “I am strong,” “I have hope,” “calm,” or “I have the right to take care of myself”… and they leave with a smile, even if the road ahead is still long.

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Melani Tankel's avatar

Ending on a high note - I LOVE THIS!!! Thanks Matt Ashby!!

Yesterday I practiced with a “client” who was frustrated that being late to hockey practice (being the star player) was happening all too often because his boss at Target was not letting him leave work on time. At some point in the conversation, I reflected (with different words and this same intention) “You’re job helps you contribute financially to your family and you also like being at hockey practice on time because you care about your team and being the best player that you can be.”

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